Table of Contents

Solving Training Challenges: Rise Character Limit

Facing limits on Rise character counts

If you are an instructional designer who writes for Articulate Rise 360, chances are that you have scripted an interaction, only to find that your planned interaction exceeds the character counts allotted. It’s an upsetting feeling when you discover that you need to make a choice between your ideal interaction, and using the necessary words! 

Our team at Endurance Learning faced this when working on training projects for customers and created a design resource on Articulate Rise character limit restrictions in Rise 360. 

The Challenge: Articulate Rise Character Limit

Recently we were rapidly developing a course on a very tight timeline. We had quickly and effortlessly soared through the project analysis and design phases. Things were looking great until I heard from one of our developers that the scripted sort interaction was exceeding the character count limitations in Rise. 

Graphical user interface, application
Description automatically generated

The Approach

We have a rule around Endurance Learning — if you’re writing for Rise, write for Rise! It’s a tool that truly is most effective when you design to fit within the given constraints. Typically, we would probably have returned to the SME and worked together on editing down what we had to some more concise wording that fit within the character count restraints. However, in this case, our SME was not only traveling internationally, but had also come down sick. Rewording the interaction within the tight timeline was not an option. 

The scripted activity was also a sort. It’s not an interaction that has an easy back-up option built within the Rise interactive blocks. We did not have the option to simply swap it out with a different block type.

If you’re thinking “scrap the activity,” well, that’s certainly one option, maybe even the easy way out, but this interaction was intentionally crafted to meet the learning objective. It was time for our team to come together and find a solution that would not only maintain the content, but also would align with the learning objective.

The Results

Our team met up and decided to create a custom sort in Articulate Storyline 360 and add it into the course as a Storyline block. Our developer was able to quickly and easily build the Storyline block to match the look and feel of the course in Rise. 

Instead of creating an imposter sort with the exact same look as a Rise sort (there’s a time and a place for that, too!), we opted for a more visually appealing look — one that incorporated speech bubbles to more appropriately match to the content. As a result, we had a beautiful custom sort interaction that we ended up reusing elsewhere in the course as well. 

Diagram, shape
Description automatically generated

While the build took us a bit more time than it would have if we were able to use the Rise sort block, we didn’t need to compromise on either the interaction type nor word count. Win-win! 

A Chart to Help You Learn from Our Experience

As I mentioned earlier, “If you’re writing for Rise, Write for Rise!” We should have been conscientious of the sort character count restrictions during scripting to avoid this last minute switch-a-roo entirely. But as most instructional designers can attest, character count isn’t something that you often think about while you’re scripting. There are also a number of instructional designers out there who don’t have access to an Articulate account to test out their character counts during scripting. Chances are that, like us, you are simply unaware of the character count restrictions on certain Rise interactions. Below is a list of the restrictive Rise character counts that you should be aware of to help you to effectively write for Rise. You can also download this Character Count Cheat Sheet to keep as a reference.

Articulate Rise character limit

Articles Similar to Solving Training Challenges: Rise Character Limit

elearning developer qa checklist
Lindsay Garcia

Elearning QA Checklist

Elearning developers should provide the first, and maybe the most thorough, quality assurance (QA) of an elearning module. Our team uses an elearning QA checklist

better learner certificates
Hannah Radant

Better Learner Certificates in Articulate Storyline

Learner certificates often appear at the end of a course to verify and recognize the achievement of a learner. Articulate Storyline has made it very easy to do this by adding a print slide trigger.
Today’s blog post outlines the steps to elevating this print feature to a lightbox slide. It includes how to build it and a downloadable file as well!

adding audio in articulate rise
Erin Clarke

5 Ways to Add Audio in Articulate Rise

What is one way to make Articulate Rise more engaging? Audio! Our team took on the challenge of exploring the options, benefits, and limitations in adding audio in Rise.

elearning easter eggs
Brian Washburn

Fun with Elearning Design: Hiding Easter Eggs

Planting an Easter Egg (or a dozen Easter Eggs) in your elearning project is next level engagement. Today’s blog post offers a variety of ways you can drop an unexpected, surprise element into your next project.

Kate Udalova on microlearning and AI
Brian Washburn

Using 7Taps with AI for Microlearning

AI is all the rage these days. 7Taps has figured out a way to embed AI into their microlearning platform to make your experience even quicker. It looks like this is the future of AI in learning tools. 7Taps co-founder Kate Udalova shares her insights.

Subscribe to Get Updates from Endurance Learning

Brian Washburn, Author

Brian Washburn
CEO & Chief Ideas Guy

Enter your information below and we’ll send you the latest updates from our blog. Thanks for following!

Find Your L&D Career Path

Explore the range of careers to understand what role might be a good fit for your L&D career.

Enter your email below and we’ll send you the PDF of the What’s Possible in L&D Worksheet.

What's possible in L&D

Let's Talk Training!

Brian Washburn

Brian Washburn
CEO & Chief Ideas Guy

Enter your information below and we’ll get back to you soon.

Download the Feedback Lesson Plan

Enter your email below and we’ll send you the lesson plan as a PDF.

feedback lesson plan
MS Word Job Aid Template

Download the Microsoft Word Job Aid Template

Enter your email below and we’ll send you the Word version of this template.

Download the Free Lesson Plan Template!

Enter your email below and we’ll send you a Word document that you can start using today!

free lesson plan template
training materials checklist

Download the Training Materials Checklist

Enter your email below and we’ll send you the PDF of the Training Materials Checklist.

Subscribe to Endurance Learning for updates

Get regular updates from the Endurance Learning team.