Table of Contents

What do “Virtual Classroom” and “Racism” have in common?

In the training environment, the words that we use matter. If we don’t clearly define the terms that are central to our topic and which we will be tossing around throughout our presentations, we’ll leave a lot of room for individual interpretation and confusion.

I was struck by this point last Friday when I was participating in a Tweet Chat on the topic of “virtual classrooms.”

When participants were asked what came to mind when they thought of “virtual classrooms,” there were many comments about web conferencing software and multi-tasking and trying to keep people engaged. This led one participant to observe:

At that moment it dawned on me – discussions aren’t constructive if everybody is using their own, personal definition of a term. It’s possible that people were using the terms “virtual classroom” and “webinar” as synonyms. If that’s the case, some of the discussion participants were clearly annoyed.

In the absence of a standard, agreed-to definition preceding this discussion, people shouldn’t be annoyed or surprised that various participants use the term in different ways. Training will always miss the mark unless the facilitator first ensures everyone is on the same page.

The best example I’ve seen of this principle in use was during a cultural competence training that revolved around the concept of “racism.” It’s a loaded word that means many things to many people. Conversations about race can quickly become destructive and feelings can easily be hurt if a facilitator doesn’t do his or her job well.

In Casey Family Programs’ Knowing Who You Are course, a definition of “racism” is given to all participants toward the beginning of the session. Whether or not the participants personally agree with the definition, they are asked to use that particular definition of “racism” inside the classroom so that everyone can be talking about the same thing.

Unless the point of your presentation is to have a debate over the meaning of a word or concept, take a minute or two at the beginning to establish a definition that everyone can agree to. Otherwise, participants and facilitator alike may end up perpetually frustrated as people use the same word to mean many different things.

Instructor-Led Training Resources

These are some of our favorite resources to support everyone involved with instructor-led training.

Training Delivery and Facilitation Competency Rubric

A rubric is a way to assess performance with a standard set of evaluation criteria. The next time you need to assess the performance of someone delivering training (even if that someone is you), you may find this rubric helpful.

The Role of Co-facilitators

Co-facilitators play an important role in a training workshop. The most obvious benefit is that when you co-facilitate, you get a break from leading the

18 Instructor-led Training Activities

Engaging, intentional, face-to-face and virtual instructor-led training activities can make the difference between a session that helps learners to apply new skills or knowledge and one that falls flat.

Articles Similar to What do “Virtual Classroom” and “Racism” have in common?

facilitator competency rubric
ILT & VILT
Brian Washburn

Training Delivery and Facilitation Competency Rubric

A rubric is a way to assess performance with a standard set of evaluation criteria. The next time you need to assess the performance of someone delivering training (even if that someone is you), you may find this rubric helpful.

instructor becomes the pupil with kassy laborie and zovig garboushian
ILT & VILT
Brian Washburn

Turning the Tables: From Trainer to Student

As people who have designed and delivered effective training, Kassy Laborie and Zovig Garboushian know a thing or two about good learning experiences. So what nuggets have they gleaned from a 9-month course that they’re both attending, and that all of us should consider when designing our own programs? Today’s podcast answers that question.

John Crook on role play
ILT & VILT
Brian Washburn

Is this the world’s most effective role play?

When it comes to your training participants, two of the dirtiest, or perhaps scariest, words you can say during a session may be: role play. In today’s podcast, John Crook, Head of Learning at Intersol Global, offers some thoughts on how to make role plays more authentic and robust.

Subscribe to Get Updates from Endurance Learning

Brian Washburn, Author

Brian Washburn
CEO & Chief Ideas Guy

Enter your information below and we’ll send you the latest updates from our blog. Thanks for following!

training facilitator evaluation rubric - page 2

Download the Facilitator Evaluation Rubric

Enter your email below and we’ll send you the PDF of the rubric to help you assess the skills of someone delivering training.

Grow your L&D Career Today!

The Foundations of L&D course through the L&D Pro Academy provides the concepts and practical experience you need to grow your confidence and abilities as a well-rounded L&D professional.

Enter your email below and we’ll be in touch with an info sheet!

L&D Pro Academy

Find Your L&D Career Path

Explore the range of careers to understand what role might be a good fit for your L&D career.

Enter your email below and we’ll send you the PDF of the What’s Possible in L&D Worksheet.

What's possible in L&D

Let's Talk Training!

Brian Washburn

Brian Washburn
CEO & Chief Ideas Guy

Enter your information below and we’ll get back to you soon.

Download the Feedback Lesson Plan

Enter your email below and we’ll send you the lesson plan as a PDF.

feedback lesson plan
MS Word Job Aid Template

Download the Microsoft Word Job Aid Template

Enter your email below and we’ll send you the Word version of this template.

Download the Free Lesson Plan Template!

Enter your email below and we’ll send you a Word document that you can start using today!

free lesson plan template
training materials checklist

Download the Training Materials Checklist

Enter your email below and we’ll send you the PDF of the Training Materials Checklist.

Subscribe to Endurance Learning for updates

Get regular updates from the Endurance Learning team.