Table of Contents

Training Delivery and Facilitation Competency Rubric

A rubric is a way to assess performance with a standard set of evaluation criteria. The next time you need to assess the performance of someone delivering training (even if that someone is you), you may find this rubric helpful.
facilitator competency rubric

How can we help “part-time trainers” — people who may not have training in their job title nor do they have a background in instructional design or adult learning theory but who are asked to train others — how can we help them be more effective when they deliver training?

Some organizations offer a train-the-trainer program, but I’ve found that a lot of organizations leave their “part-time trainers” to fend for themselves. To their credit, many of these part-time trainers have deep subject matter expertise and stories and experiences to help them train others. Other part-time trainers blast their learners with lots of content.

If you’d like to help your part-time trainers (or perhaps if you’re a part-time trainer yourself), perhaps this Training Facilitator Evaluation Rubric, focused on basic training delivery and facilitation competencies, will help.

There are four essential competencies for anyone (whether you’re a part-time trainer or if this is the bulk of your work) who delivers and facilitates training, with descriptions of what it looks like to demonstrate each competency at a “developing facilitator” level, “proficient facilitator” level, and “master facilitator” level.

training facilitator evaluation rubric - sme and presentation skills

Subject-Matter Expertise

This competency revolves around how well you know the content. While complete mastery of the content isn’t necessary, Training Industry reported on a study by L&D Partners that concluded that there is actually a correlation between content mastery and overall training delivery, and that if trainers don’t master the content they are delivering, that weakness could overshadow their delivery skills.

Content mastery is important, but as you can see, it’s only one of the four pillars to this competency rubric. Solely knowing the content well is not nearly enough to be considered a competent training facilitator.

Presentation Skills

Perhaps you think “presentation skills” and “training delivery” are synonymous, but for the purpose of this rubric, the concept of presentation skills specifically refers to the manner in which you deliver your words, respond to your learners, and present your body language.

training facilitator evaluation rubric - flexibility and results focused

Flexibility

Keep in mind that training isn’t just about what information you share or how closely you stick to the training materials (your facilitator guide or lesson plan, your slides, etc. – which are indeed important), but also how you read the room and meet the needs of your learners. The degree to which you can balance the goals of your training session with the needs of your learners will have a big impact on the outcome.

Results-Focused

At the end of the day, you deliver training so that people can do something new or differently or better. This particular competency is what differentiates a trainer who says: “I plan to cover _____” from a trainer who says: “By the end of this session, my learners will be able to ____”. The former ensures that you say what you want to say. The latter creates an environment where relevant knowledge can be learned, new skills can be developed, and on-the-job behaviors can change.

You can download a pdf of the Facilitator Evaluation Rubric. Fill out the form below with your email.

If you’d like to know more about this Training Facilitator Evaluation Rubric, if you’d like to bring a train-the-trainer program to your team, and/or if you just want to talk about effective training design and delivery, feel free to connect with me on LinkedIn or send me an email: brian@endurancelearning.com 

Articles Similar to Training Delivery and Facilitation Competency Rubric

Better PowerPoint
PowerPoint
Erin Clarke

Creating Better PowerPoint Slide Decks, Faster

PowerPoint can be a very powerful visual aid and important tool for training… if it’s done well. Creating a better PowerPoint Slide Deck is about organizing your thoughts before you even open PowerPoint on your computer.

using a whiteboard in a virtual classroom
Erin Clarke

Using a Whiteboard in a Virtual Classroom

Do you remember the time way back before COVID when we all gathered in classrooms for training? We have seen some Instructor-Led Training (ILT) return, but with the advancements of

instructor becomes the pupil with kassy laborie and zovig garboushian
Brian Washburn

Turning the Tables: From Trainer to Student

As people who have designed and delivered effective training, Kassy Laborie and Zovig Garboushian know a thing or two about good learning experiences. So what nuggets have they gleaned from a 9-month course that they’re both attending, and that all of us should consider when designing our own programs? Today’s podcast answers that question.

airline flying through a sky with palm trees
Job Aids
Brian Washburn

3 Job Aid Design Lessons from a Beach in Hawaii

An effective job aid might be able to replace the need for actually training someone. At the very least, it can be distributed as part of a training to help people remember a rule or how to do something new. Drawing inspiration from “job aids” we see every day when we walk around can make our job designing effective job aids easier.

Subscribe to Get Updates from Endurance Learning

Brian Washburn, Author

Brian Washburn
CEO & Chief Ideas Guy

Enter your information below and we’ll send you the latest updates from our blog. Thanks for following!

training facilitator evaluation rubric - page 2

Download the Facilitator Evaluation Rubric

Enter your email below and we’ll send you the PDF of the rubric to help you assess the skills of someone delivering training.

Download the What's Possible in L&D Worksheet

Enter your email below and we’ll send you the PDF of the What’s Possible in L&D Worksheet.

What's possible in L&D

Let's Talk Training!

Brian Washburn

Brian Washburn
CEO & Chief Ideas Guy

Enter your information below and we’ll get back to you soon.

Download the Feedback Lesson Plan

Enter your email below and we’ll send you the lesson plan as a PDF.

feedback lesson plan
MS Word Job Aid Template

Download the Microsoft Word Job Aid Template

Enter your email below and we’ll send you the Word version of this template.

Download the Free Lesson Plan Template!

Enter your email below and we’ll send you a Word document that you can start using today!

free lesson plan template
training materials checklist

Download the Training Materials Checklist

Enter your email below and we’ll send you the PDF of the Training Materials Checklist.

Subscribe to Endurance Learning for updates

Get regular updates from the Endurance Learning team.